FAQ
@BALA
All you need to do is apply (fill out the application on this page) and we will accept you. You will receive an email (check spam) within 24 hours and from there you can begin shopping.
For those interested outside of the USA, it may be more cost-effective to ship via our Faire Store so please check there as well.
We do our best to keep a few colors in each product stocked at all times. We get restocks often. We highly recommend signing up for marketing emails to stay in the know about restocks, and current and new products.
We recommend referring to the examples found in the link here.
In our Retail Assets link here.
We are shipping weighted products, so the cost is not something we can cover for the customer. We thank you for your understanding.
Our shipping costs vary based on the item, the weight of the item and where it’s shipping to. We typically have flat rates for each item when shipping within the USA. Whereas when shipping outside of the USA we charge based on the estimated shipping cost. All shipping costs are direct costs passed on to the customer.
Anywhere from 4-7 business days after placing your order depending on the size of your order and where it’s shipping to.
After placing your order it can take up to 4-7 business days prior to shipping. Once shipped your order can arrive to you within 4-7 business days if shipping within the USA. Sometimes if you order items not currently in stock, they will arrive once they’re back in stock.
We ask that you order in our case packs.
Wear and tear will happen over the course of time depending on how often they’re being used and by how many, so it can vary slightly.
If you’re purchasing for your studio, please note that they will not last forever and you will need to replace after 1-2 years, depending on the amount of use. We use the strongest velcro on the market but even that can eventually wear down.
All sales are final, we do not accept returns for wholesale! Thank you for understanding.